Shipping policy

Processing time: Orders are processed within 1–3 business days.

Delivery times: We ship internationally. Estimated delivery windows by region:North America: 7–15 business days
Europe: 7–18 business days
Asia-Pacific: 10–20 business days
South America: 12–20 business days
Delivery times are estimates and may vary due to customs processing, especially for orders to Brazil and India.

Shipping costs and duties: Shipping cost is included in the product price. Duties and import taxes are calculated and collected at checkout so you won't be charged extra on delivery.

Order tracking: You'll receive a tracking link by email once your order ships.

Delayed or lost packages: Contact info@atoserva.store if your order hasn't arrived within the estimated window, and we'll investigate with our shipping partner.